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Secondary Data – Types, Methods and Examples

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Secondary Data

Secondary Data

Definition:

Secondary data refers to information that has been collected, processed, and published by someone else, rather than the researcher gathering the data firsthand. This can include data from sources such as government publications, academic journals, market research reports, and other existing datasets.

Secondary Data Types

Types of secondary data are as follows:

  • Published data: Published data refers to data that has been published in books, magazines, newspapers, and other print media. Examples include statistical reports, market research reports, and scholarly articles.
  • Government data: Government data refers to data collected by government agencies and departments. This can include data on demographics, economic trends, crime rates, and health statistics.
  • Commercial data: Commercial data is data collected by businesses for their own purposes. This can include sales data, customer feedback, and market research data.
  • Academic data: Academic data refers to data collected by researchers for academic purposes. This can include data from experiments, surveys, and observational studies.
  • Online data: Online data refers to data that is available on the internet. This can include social media posts, website analytics, and online customer reviews.
  • Organizational data: Organizational data is data collected by businesses or organizations for their own purposes. This can include data on employee performance, financial records, and customer satisfaction.
  • Historical data : Historical data refers to data that was collected in the past and is still available for research purposes. This can include census data, historical documents, and archival records.
  • International data: International data refers to data collected from other countries for research purposes. This can include data on international trade, health statistics, and demographic trends.
  • Public data : Public data refers to data that is available to the general public. This can include data from government agencies, non-profit organizations, and other sources.
  • Private data: Private data refers to data that is not available to the general public. This can include confidential business data, personal medical records, and financial data.
  • Big data: Big data refers to large, complex datasets that are difficult to manage and analyze using traditional data processing methods. This can include social media data, sensor data, and other types of data generated by digital devices.

Secondary Data Collection Methods

Secondary Data Collection Methods are as follows:

  • Published sources: Researchers can gather secondary data from published sources such as books, journals, reports, and newspapers. These sources often provide comprehensive information on a variety of topics.
  • Online sources: With the growth of the internet, researchers can now access a vast amount of secondary data online. This includes websites, databases, and online archives.
  • Government sources : Government agencies often collect and publish a wide range of secondary data on topics such as demographics, crime rates, and health statistics. Researchers can obtain this data through government websites, publications, or data portals.
  • Commercial sources: Businesses often collect and analyze data for marketing research or customer profiling. Researchers can obtain this data through commercial data providers or by purchasing market research reports.
  • Academic sources: Researchers can also obtain secondary data from academic sources such as published research studies, academic journals, and dissertations.
  • Personal contacts: Researchers can also obtain secondary data from personal contacts, such as experts in a particular field or individuals with specialized knowledge.

Secondary Data Formats

Secondary data can come in various formats depending on the source from which it is obtained. Here are some common formats of secondary data:

  • Numeric Data: Numeric data is often in the form of statistics and numerical figures that have been compiled and reported by organizations such as government agencies, research institutions, and commercial enterprises. This can include data such as population figures, GDP, sales figures, and market share.
  • Textual Data: Textual data is often in the form of written documents, such as reports, articles, and books. This can include qualitative data such as descriptions, opinions, and narratives.
  • Audiovisual Data : Audiovisual data is often in the form of recordings, videos, and photographs. This can include data such as interviews, focus group discussions, and other types of qualitative data.
  • Geospatial Data: Geospatial data is often in the form of maps, satellite images, and geographic information systems (GIS) data. This can include data such as demographic information, land use patterns, and transportation networks.
  • Transactional Data : Transactional data is often in the form of digital records of financial and business transactions. This can include data such as purchase histories, customer behavior, and financial transactions.
  • Social Media Data: Social media data is often in the form of user-generated content from social media platforms such as Facebook, Twitter, and Instagram. This can include data such as user demographics, content trends, and sentiment analysis.

Secondary Data Analysis Methods

Secondary data analysis involves the use of pre-existing data for research purposes. Here are some common methods of secondary data analysis:

  • Descriptive Analysis: This method involves describing the characteristics of a dataset, such as the mean, standard deviation, and range of the data. Descriptive analysis can be used to summarize data and provide an overview of trends.
  • Inferential Analysis: This method involves making inferences and drawing conclusions about a population based on a sample of data. Inferential analysis can be used to test hypotheses and determine the statistical significance of relationships between variables.
  • Content Analysis: This method involves analyzing textual or visual data to identify patterns and themes. Content analysis can be used to study the content of documents, media coverage, and social media posts.
  • Time-Series Analysis : This method involves analyzing data over time to identify trends and patterns. Time-series analysis can be used to study economic trends, climate change, and other phenomena that change over time.
  • Spatial Analysis : This method involves analyzing data in relation to geographic location. Spatial analysis can be used to study patterns of disease spread, land use patterns, and the effects of environmental factors on health outcomes.
  • Meta-Analysis: This method involves combining data from multiple studies to draw conclusions about a particular phenomenon. Meta-analysis can be used to synthesize the results of previous research and provide a more comprehensive understanding of a particular topic.

Secondary Data Gathering Guide

Here are some steps to follow when gathering secondary data:

  • Define your research question: Start by defining your research question and identifying the specific information you need to answer it. This will help you identify the type of secondary data you need and where to find it.
  • Identify relevant sources: Identify potential sources of secondary data, including published sources, online databases, government sources, and commercial data providers. Consider the reliability and validity of each source.
  • Evaluate the quality of the data: Evaluate the quality and reliability of the data you plan to use. Consider the data collection methods, sample size, and potential biases. Make sure the data is relevant to your research question and is suitable for the type of analysis you plan to conduct.
  • Collect the data: Collect the relevant data from the identified sources. Use a consistent method to record and organize the data to make analysis easier.
  • Validate the data: Validate the data to ensure that it is accurate and reliable. Check for inconsistencies, missing data, and errors. Address any issues before analyzing the data.
  • Analyze the data: Analyze the data using appropriate statistical and analytical methods. Use descriptive and inferential statistics to summarize and draw conclusions from the data.
  • Interpret the results: Interpret the results of your analysis and draw conclusions based on the data. Make sure your conclusions are supported by the data and are relevant to your research question.
  • Communicate the findings : Communicate your findings clearly and concisely. Use appropriate visual aids such as graphs and charts to help explain your results.

Examples of Secondary Data

Here are some examples of secondary data from different fields:

  • Healthcare : Hospital records, medical journals, clinical trial data, and disease registries are examples of secondary data sources in healthcare. These sources can provide researchers with information on patient demographics, disease prevalence, and treatment outcomes.
  • Marketing : Market research reports, customer surveys, and sales data are examples of secondary data sources in marketing. These sources can provide marketers with information on consumer preferences, market trends, and competitor activity.
  • Education : Student test scores, graduation rates, and enrollment statistics are examples of secondary data sources in education. These sources can provide researchers with information on student achievement, teacher effectiveness, and educational disparities.
  • Finance : Stock market data, financial statements, and credit reports are examples of secondary data sources in finance. These sources can provide investors with information on market trends, company performance, and creditworthiness.
  • Social Science : Government statistics, census data, and survey data are examples of secondary data sources in social science. These sources can provide researchers with information on population demographics, social trends, and political attitudes.
  • Environmental Science : Climate data, remote sensing data, and ecological monitoring data are examples of secondary data sources in environmental science. These sources can provide researchers with information on weather patterns, land use, and biodiversity.

Purpose of Secondary Data

The purpose of secondary data is to provide researchers with information that has already been collected by others for other purposes. Secondary data can be used to support research questions, test hypotheses, and answer research objectives. Some of the key purposes of secondary data are:

  • To gain a better understanding of the research topic : Secondary data can be used to provide context and background information on a research topic. This can help researchers understand the historical and social context of their research and gain insights into relevant variables and relationships.
  • To save time and resources: Collecting new primary data can be time-consuming and expensive. Using existing secondary data sources can save researchers time and resources by providing access to pre-existing data that has already been collected and organized.
  • To provide comparative data : Secondary data can be used to compare and contrast findings across different studies or datasets. This can help researchers identify trends, patterns, and relationships that may not have been apparent from individual studies.
  • To support triangulation: Triangulation is the process of using multiple sources of data to confirm or refute research findings. Secondary data can be used to support triangulation by providing additional sources of data to support or refute primary research findings.
  • To supplement primary data : Secondary data can be used to supplement primary data by providing additional information or insights that were not captured by the primary research. This can help researchers gain a more complete understanding of the research topic and draw more robust conclusions.

When to use Secondary Data

Secondary data can be useful in a variety of research contexts, and there are several situations in which it may be appropriate to use secondary data. Some common situations in which secondary data may be used include:

  • When primary data collection is not feasible : Collecting primary data can be time-consuming and expensive, and in some cases, it may not be feasible to collect primary data. In these situations, secondary data can provide valuable insights and information.
  • When exploring a new research area : Secondary data can be a useful starting point for researchers who are exploring a new research area. Secondary data can provide context and background information on a research topic, and can help researchers identify key variables and relationships to explore further.
  • When comparing and contrasting research findings: Secondary data can be used to compare and contrast findings across different studies or datasets. This can help researchers identify trends, patterns, and relationships that may not have been apparent from individual studies.
  • When triangulating research findings: Triangulation is the process of using multiple sources of data to confirm or refute research findings. Secondary data can be used to support triangulation by providing additional sources of data to support or refute primary research findings.
  • When validating research findings : Secondary data can be used to validate primary research findings by providing additional sources of data that support or refute the primary findings.

Characteristics of Secondary Data

Secondary data have several characteristics that distinguish them from primary data. Here are some of the key characteristics of secondary data:

  • Non-reactive: Secondary data are non-reactive, meaning that they are not collected for the specific purpose of the research study. This means that the researcher has no control over the data collection process, and cannot influence how the data were collected.
  • Time-saving: Secondary data are pre-existing, meaning that they have already been collected and organized by someone else. This can save the researcher time and resources, as they do not need to collect the data themselves.
  • Wide-ranging : Secondary data sources can provide a wide range of information on a variety of topics. This can be useful for researchers who are exploring a new research area or seeking to compare and contrast research findings.
  • Less expensive: Secondary data are generally less expensive than primary data, as they do not require the researcher to incur the costs associated with data collection.
  • Potential for bias : Secondary data may be subject to biases that were present in the original data collection process. For example, data may have been collected using a biased sampling method or the data may be incomplete or inaccurate.
  • Lack of control: The researcher has no control over the data collection process and cannot ensure that the data were collected using appropriate methods or measures.
  • Requires careful evaluation : Secondary data sources must be evaluated carefully to ensure that they are appropriate for the research question and analysis. This includes assessing the quality, reliability, and validity of the data sources.

Advantages of Secondary Data

There are several advantages to using secondary data in research, including:

  • Time-saving : Collecting primary data can be time-consuming and expensive. Secondary data can be accessed quickly and easily, which can save researchers time and resources.
  • Cost-effective: Secondary data are generally less expensive than primary data, as they do not require the researcher to incur the costs associated with data collection.
  • Large sample size : Secondary data sources often have larger sample sizes than primary data sources, which can increase the statistical power of the research.
  • Access to historical data : Secondary data sources can provide access to historical data, which can be useful for researchers who are studying trends over time.
  • No ethical concerns: Secondary data are already in existence, so there are no ethical concerns related to collecting data from human subjects.
  • May be more objective : Secondary data may be more objective than primary data, as the data were not collected for the specific purpose of the research study.

Limitations of Secondary Data

While there are many advantages to using secondary data in research, there are also some limitations that should be considered. Some of the main limitations of secondary data include:

  • Lack of control over data quality : Researchers do not have control over the data collection process, which means they cannot ensure the accuracy or completeness of the data.
  • Limited availability: Secondary data may not be available for the specific research question or study design.
  • Lack of information on sampling and data collection methods: Researchers may not have access to information on the sampling and data collection methods used to gather the secondary data. This can make it difficult to evaluate the quality of the data.
  • Data may not be up-to-date: Secondary data may not be up-to-date or relevant to the current research question.
  • Data may be incomplete or inaccurate : Secondary data may be incomplete or inaccurate due to missing or incorrect data points, data entry errors, or other factors.
  • Biases in data collection: The data may have been collected using biased sampling or data collection methods, which can limit the validity of the data.
  • Lack of control over variables: Researchers have limited control over the variables that were measured in the original data collection process, which can limit the ability to draw conclusions about causality.

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Methodology

  • What is Secondary Research? | Definition, Types, & Examples

What is Secondary Research? | Definition, Types, & Examples

Published on January 20, 2023 by Tegan George . Revised on January 12, 2024.

Secondary research is a research method that uses data that was collected by someone else. In other words, whenever you conduct research using data that already exists, you are conducting secondary research. On the other hand, any type of research that you undertake yourself is called primary research .

Secondary research can be qualitative or quantitative in nature. It often uses data gathered from published peer-reviewed papers, meta-analyses, or government or private sector databases and datasets.

Table of contents

When to use secondary research, types of secondary research, examples of secondary research, advantages and disadvantages of secondary research, other interesting articles, frequently asked questions.

Secondary research is a very common research method, used in lieu of collecting your own primary data. It is often used in research designs or as a way to start your research process if you plan to conduct primary research later on.

Since it is often inexpensive or free to access, secondary research is a low-stakes way to determine if further primary research is needed, as gaps in secondary research are a strong indication that primary research is necessary. For this reason, while secondary research can theoretically be exploratory or explanatory in nature, it is usually explanatory: aiming to explain the causes and consequences of a well-defined problem.

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Secondary research can take many forms, but the most common types are:

Statistical analysis

Literature reviews, case studies, content analysis.

There is ample data available online from a variety of sources, often in the form of datasets. These datasets are often open-source or downloadable at a low cost, and are ideal for conducting statistical analyses such as hypothesis testing or regression analysis .

Credible sources for existing data include:

  • The government
  • Government agencies
  • Non-governmental organizations
  • Educational institutions
  • Businesses or consultancies
  • Libraries or archives
  • Newspapers, academic journals, or magazines

A literature review is a survey of preexisting scholarly sources on your topic. It provides an overview of current knowledge, allowing you to identify relevant themes, debates, and gaps in the research you analyze. You can later apply these to your own work, or use them as a jumping-off point to conduct primary research of your own.

Structured much like a regular academic paper (with a clear introduction, body, and conclusion), a literature review is a great way to evaluate the current state of research and demonstrate your knowledge of the scholarly debates around your topic.

A case study is a detailed study of a specific subject. It is usually qualitative in nature and can focus on  a person, group, place, event, organization, or phenomenon. A case study is a great way to utilize existing research to gain concrete, contextual, and in-depth knowledge about your real-world subject.

You can choose to focus on just one complex case, exploring a single subject in great detail, or examine multiple cases if you’d prefer to compare different aspects of your topic. Preexisting interviews , observational studies , or other sources of primary data make for great case studies.

Content analysis is a research method that studies patterns in recorded communication by utilizing existing texts. It can be either quantitative or qualitative in nature, depending on whether you choose to analyze countable or measurable patterns, or more interpretive ones. Content analysis is popular in communication studies, but it is also widely used in historical analysis, anthropology, and psychology to make more semantic qualitative inferences.

Primary Research and Secondary Research

Secondary research is a broad research approach that can be pursued any way you’d like. Here are a few examples of different ways you can use secondary research to explore your research topic .

Secondary research is a very common research approach, but has distinct advantages and disadvantages.

Advantages of secondary research

Advantages include:

  • Secondary data is very easy to source and readily available .
  • It is also often free or accessible through your educational institution’s library or network, making it much cheaper to conduct than primary research .
  • As you are relying on research that already exists, conducting secondary research is much less time consuming than primary research. Since your timeline is so much shorter, your research can be ready to publish sooner.
  • Using data from others allows you to show reproducibility and replicability , bolstering prior research and situating your own work within your field.

Disadvantages of secondary research

Disadvantages include:

  • Ease of access does not signify credibility . It’s important to be aware that secondary research is not always reliable , and can often be out of date. It’s critical to analyze any data you’re thinking of using prior to getting started, using a method like the CRAAP test .
  • Secondary research often relies on primary research already conducted. If this original research is biased in any way, those research biases could creep into the secondary results.

Many researchers using the same secondary research to form similar conclusions can also take away from the uniqueness and reliability of your research. Many datasets become “kitchen-sink” models, where too many variables are added in an attempt to draw increasingly niche conclusions from overused data . Data cleansing may be necessary to test the quality of the research.

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If you want to know more about statistics , methodology , or research bias , make sure to check out some of our other articles with explanations and examples.

  • Normal distribution
  • Degrees of freedom
  • Null hypothesis
  • Discourse analysis
  • Control groups
  • Mixed methods research
  • Non-probability sampling
  • Quantitative research
  • Inclusion and exclusion criteria

Research bias

  • Rosenthal effect
  • Implicit bias
  • Cognitive bias
  • Selection bias
  • Negativity bias
  • Status quo bias

A systematic review is secondary research because it uses existing research. You don’t collect new data yourself.

The research methods you use depend on the type of data you need to answer your research question .

  • If you want to measure something or test a hypothesis , use quantitative methods . If you want to explore ideas, thoughts and meanings, use qualitative methods .
  • If you want to analyze a large amount of readily-available data, use secondary data. If you want data specific to your purposes with control over how it is generated, collect primary data.
  • If you want to establish cause-and-effect relationships between variables , use experimental methods. If you want to understand the characteristics of a research subject, use descriptive methods.

Quantitative research deals with numbers and statistics, while qualitative research deals with words and meanings.

Quantitative methods allow you to systematically measure variables and test hypotheses . Qualitative methods allow you to explore concepts and experiences in more detail.

Sources in this article

We strongly encourage students to use sources in their work. You can cite our article (APA Style) or take a deep dive into the articles below.

George, T. (2024, January 12). What is Secondary Research? | Definition, Types, & Examples. Scribbr. Retrieved September 16, 2024, from https://www.scribbr.com/methodology/secondary-research/
Largan, C., & Morris, T. M. (2019). Qualitative Secondary Research: A Step-By-Step Guide (1st ed.). SAGE Publications Ltd.
Peloquin, D., DiMaio, M., Bierer, B., & Barnes, M. (2020). Disruptive and avoidable: GDPR challenges to secondary research uses of data. European Journal of Human Genetics , 28 (6), 697–705. https://doi.org/10.1038/s41431-020-0596-x

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secondary data collection methods in qualitative research

Home Market Research

Qualitative Data Collection: What it is + Methods to do it

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Qualitative data collection is vital in qualitative research. It helps researchers understand individuals’ attitudes, beliefs, and behaviors in a specific context.

Several methods are used to collect qualitative data, including interviews, surveys, focus groups, and observations. Understanding the various methods used for gathering qualitative data is essential for successful qualitative research.

In this post, we will discuss qualitative data and its collection methods of it.

What is Qualitative Data?

Qualitative data is defined as data that approximates and characterizes. It can be observed and recorded.

This data type is non-numerical in nature. This type of data is collected through methods of observations, one-to-one interviews, conducting focus groups, and similar methods.

Qualitative data in statistics is also known as categorical data – data that can be arranged categorically based on the attributes and properties of a thing or a phenomenon.

It’s pretty easy to understand the difference between qualitative and quantitative data. Qualitative data does not include numbers in its definition of traits, whereas quantitative research data is all about numbers.

  • The cake is orange, blue, and black in color (qualitative).
  • Females have brown, black, blonde, and red hair (qualitative).

What is Qualitative Data Collection?

Qualitative data collection is gathering non-numerical information, such as words, images, and observations, to understand individuals’ attitudes, behaviors, beliefs, and motivations in a specific context. It is an approach used in qualitative research. It seeks to understand social phenomena through in-depth exploration and analysis of people’s perspectives, experiences, and narratives. In statistical analysis , distinguishing between categorical data and numerical data is essential, as categorical data involves distinct categories or labels, while numerical data consists of measurable quantities.

The data collected through qualitative methods are often subjective, open-ended, and unstructured and can provide a rich and nuanced understanding of complex social phenomena.

What is the need for Qualitative Data Collection?

Qualitative research is a type of study carried out with a qualitative approach to understand the exploratory reasons and to assay how and why a specific program or phenomenon operates in the way it is working. A researcher can access numerous qualitative data collection methods that he/she feels are relevant.

Qualitative data collection methods serve the primary purpose of collecting textual data for research and analysis , like the thematic analysis. The collected research data is used to examine:

  • Knowledge around a specific issue or a program, experience of people.
  • Meaning and relationships.
  • Social norms and contextual or cultural practices demean people or impact a cause.

The qualitative data is textual or non-numerical. It covers mostly the images, videos, texts, and written or spoken words by the people. You can opt for any digital data collection methods , like structured or semi-structured surveys, or settle for the traditional approach comprising individual interviews, group discussions, etc.

LEARN ABOUT: Best Data Collection Tools

Effective Qualitative Data Collection Methods

Data at hand leads to a smooth process ensuring all the decisions made are for the business’s betterment. You will be able to make informed decisions only if you have relevant data.

Well! With quality data, you will improve the quality of decision-making. But you will also enhance the quality of the results expected from any endeavor.

Qualitative data collection methods are exploratory. Those are usually more focused on gaining insights and understanding the underlying reasons by digging deeper.

Although quantitative data cannot be quantified, measuring it or analyzing qualitative data might become an issue. Due to the lack of measurability, collection methods of qualitative data are primarily unstructured or structured in rare cases – that too to some extent.

Let’s explore the most common methods used for the collection of qualitative data:

secondary data collection methods in qualitative research

Individual interview

It is one of the most trusted, widely used, and familiar qualitative data collection methods primarily because of its approach. An individual or face-to-face interview is a direct conversation between two people with a specific structure and purpose.

The interview questionnaire is designed in the manner to elicit the interviewee’s knowledge or perspective related to a topic, program, or issue.

At times, depending on the interviewer’s approach, the conversation can be unstructured or informal but focused on understanding the individual’s beliefs, values, understandings, feelings, experiences, and perspectives on an issue.

More often, the interviewer chooses to ask open-ended questions in individual interviews. If the interviewee selects answers from a set of given options, it becomes a structured, fixed response or a biased discussion.

The individual interview is an ideal qualitative data collection method. Particularly when the researchers want highly personalized information from the participants. The individual interview is a notable method if the interviewer decides to probe further and ask follow-up questions to gain more insights.

LEARN ABOUT: Research Process Steps

Qualitative surveys

To develop an informed hypothesis, many researchers use qualitative research surveys for data collection or to collect a piece of detailed information about a product or an issue. If you want to create questionnaires for collecting textual or qualitative data, then ask more open-ended questions .

To answer such qualitative research questions , the respondent has to write his/her opinion or perspective concerning a specific topic or issue. Unlike other collection methods, online surveys have a wider reach. People can provide you with quality data that is highly credible and valuable.

Paper surveys

Online surveys, focus group discussions.

Focus group discussions can also be considered a type of interview, but it is conducted in a group discussion setting. Usually, the focus group consists of 8 – 10 people (the size may vary depending on the researcher’s requirement). The researchers ensure appropriate space is given to the participants to discuss a topic or issue in a context. The participants are allowed to either agree or disagree with each other’s comments. 

With a focused group discussion, researchers know how a particular group of participants perceives the topic. Researchers analyze what participants think of an issue, the range of opinions expressed, and the ideas discussed. The data is collected by noting down the variations or inconsistencies (if any exist) in the participants, especially in terms of belief, experiences, and practice. 

The participants of focused group discussions are selected based on the topic or issues for which the researcher wants actionable insights. For example, if the research is about the recovery of college students from drug addiction. The participants have to be college students studying and recovering from drug addiction.

Other parameters such as age, qualification, financial background, social presence, and demographics are also considered, but not primarily, as the group needs diverse participants. Frequently, the qualitative data collected through focused group discussion is more descriptive and highly detailed.

Record keeping

This method uses reliable documents and other sources of information that already exist as the data source. This information can help with the new study. It’s a lot like going to the library. There, you can look through books and other sources to find information that can be used in your research.

Case studies

In this method, data is collected by looking at case studies in detail. This method’s flexibility is shown by the fact that it can be used to analyze both simple and complicated topics. This method’s strength is how well it draws conclusions from a mix of one or more qualitative data collection methods.

Observations

Observation is one of the traditional methods of qualitative data collection. It is used by researchers to gather descriptive analysis data by observing people and their behavior at events or in their natural settings. In this method, the researcher is completely immersed in watching people by taking a participatory stance to take down notes.

There are two main types of observation:

  • Covert: In this method, the observer is concealed without letting anyone know that they are being observed. For example, a researcher studying the rituals of a wedding in nomadic tribes must join them as a guest and quietly see everything. 
  • Overt: In this method, everyone is aware that they are being watched. For example, A researcher or an observer wants to study the wedding rituals of a nomadic tribe. To proceed with the research, the observer or researcher can reveal why he is attending the marriage and even use a video camera to shoot everything around him. 

Observation is a useful method of qualitative data collection, especially when you want to study the ongoing process, situation, or reactions on a specific issue related to the people being observed.

When you want to understand people’s behavior or their way of interaction in a particular community or demographic, you can rely on the observation data. Remember, if you fail to get quality data through surveys, qualitative interviews , or group discussions, rely on observation.

It is the best and most trusted collection method of qualitative data to generate qualitative data as it requires equal to no effort from the participants.

Qualitative Data Analysis

You invested time and money acquiring your data, so analyze it. It’s necessary to avoid being in the dark after all your hard work. Qualitative data analysis starts with knowing its two basic techniques, but there are no rules.

  • Deductive Approach: The deductive data analysis uses a researcher-defined structure to analyze qualitative data. This method is quick and easy when a researcher knows what the sample population will say.
  • Inductive Approach: The inductive technique has no structure or framework. When a researcher knows little about the event, an inductive approach is applied.

Whether you want to analyze qualitative data from a one-on-one interview or a survey, these simple steps will ensure a comprehensive qualitative data analysis.

Step 1: Arrange your Data

After collecting all the data, it is mostly unstructured and sometimes unclear. Arranging your data is the first stage in qualitative data analysis. So, researchers must transcribe data before analyzing it.

Step 2: Organize all your Data

After transforming and arranging your data, the next step is to organize it. One of the best ways to organize the data is to think back to your research goals and then organize the data based on the research questions you asked.

Step 3: Set a Code to the Data Collected

Setting up appropriate codes for the collected data gets you one step closer. Coding is one of the most effective methods for compressing a massive amount of data. It allows you to derive theories from relevant research findings.

Step 4: Validate your Data

Qualitative data analysis success requires data validation. Data validation should be done throughout the research process, not just once. There are two sides to validating data:

  • The accuracy of your research design or methods.
  • Reliability—how well the approaches deliver accurate data.

Step 5: Concluding the Analysis Process

Finally, conclude your data in a presentable report. The report should describe your research methods, their pros and cons, and research limitations. Your report should include findings, inferences, and future research.

QuestionPro is a comprehensive online survey software that offers a variety of qualitative data analysis tools to help businesses and researchers in making sense of their data. Users can use many different qualitative analysis methods to learn more about their data.

Users of QuestionPro can see their data in different charts and graphs, which makes it easier to spot patterns and trends. It can help researchers and businesses learn more about their target audience, which can lead to better decisions and better results.

Choosing the right software can be tough. Whether you’re a researcher, business leader, or marketer, check out the top 10  qualitative data analysis software  for analyzing qualitative data.

Advantages of Qualitative Data Collection

Qualitative data collection has several advantages, including:

secondary data collection methods in qualitative research

  • In-depth understanding: It provides in-depth information about attitudes and behaviors, leading to a deeper understanding of the research.
  • Flexibility: The methods allow researchers to modify questions or change direction if new information emerges.
  • Contextualization: Qualitative research data is in context, which helps to provide a deep understanding of the experiences and perspectives of individuals.
  • Rich data: It often produces rich, detailed, and nuanced information that cannot capture through numerical data.
  • Engagement: The methods, such as interviews and focus groups, involve active meetings with participants, leading to a deeper understanding.
  • Multiple perspectives: This can provide various views and a rich array of voices, adding depth and complexity.
  • Realistic setting: It often occurs in realistic settings, providing more authentic experiences and behaviors.

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Qualitative research is one of the best methods for identifying the behavior and patterns governing social conditions, issues, or topics. It spans a step ahead of quantitative data as it fails to explain the reasons and rationale behind a phenomenon, but qualitative data quickly does. 

Qualitative research is one of the best tools to identify behaviors and patterns governing social conditions. It goes a step beyond quantitative data by providing the reasons and rationale behind a phenomenon that cannot be explored quantitatively.

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Secondary research: definition, methods, & examples.

19 min read This ultimate guide to secondary research helps you understand changes in market trends, customers buying patterns and your competition using existing data sources.

In situations where you’re not involved in the data gathering process ( primary research ), you have to rely on existing information and data to arrive at specific research conclusions or outcomes. This approach is known as secondary research.

In this article, we’re going to explain what secondary research is, how it works, and share some examples of it in practice.

Free eBook: The ultimate guide to conducting market research

What is secondary research?

Secondary research, also known as desk research, is a research method that involves compiling existing data sourced from a variety of channels . This includes internal sources (e.g.in-house research) or, more commonly, external sources (such as government statistics, organizational bodies, and the internet).

Secondary research comes in several formats, such as published datasets, reports, and survey responses , and can also be sourced from websites, libraries, and museums.

The information is usually free — or available at a limited access cost — and gathered using surveys , telephone interviews, observation, face-to-face interviews, and more.

When using secondary research, researchers collect, verify, analyze and incorporate it to help them confirm research goals for the research period.

As well as the above, it can be used to review previous research into an area of interest. Researchers can look for patterns across data spanning several years and identify trends — or use it to verify early hypothesis statements and establish whether it’s worth continuing research into a prospective area.

How to conduct secondary research

There are five key steps to conducting secondary research effectively and efficiently:

1.    Identify and define the research topic

First, understand what you will be researching and define the topic by thinking about the research questions you want to be answered.

Ask yourself: What is the point of conducting this research? Then, ask: What do we want to achieve?

This may indicate an exploratory reason (why something happened) or confirm a hypothesis. The answers may indicate ideas that need primary or secondary research (or a combination) to investigate them.

2.    Find research and existing data sources

If secondary research is needed, think about where you might find the information. This helps you narrow down your secondary sources to those that help you answer your questions. What keywords do you need to use?

Which organizations are closely working on this topic already? Are there any competitors that you need to be aware of?

Create a list of the data sources, information, and people that could help you with your work.

3.    Begin searching and collecting the existing data

Now that you have the list of data sources, start accessing the data and collect the information into an organized system. This may mean you start setting up research journal accounts or making telephone calls to book meetings with third-party research teams to verify the details around data results.

As you search and access information, remember to check the data’s date, the credibility of the source, the relevance of the material to your research topic, and the methodology used by the third-party researchers. Start small and as you gain results, investigate further in the areas that help your research’s aims.

4.    Combine the data and compare the results

When you have your data in one place, you need to understand, filter, order, and combine it intelligently. Data may come in different formats where some data could be unusable, while other information may need to be deleted.

After this, you can start to look at different data sets to see what they tell you. You may find that you need to compare the same datasets over different periods for changes over time or compare different datasets to notice overlaps or trends. Ask yourself: What does this data mean to my research? Does it help or hinder my research?

5.    Analyze your data and explore further

In this last stage of the process, look at the information you have and ask yourself if this answers your original questions for your research. Are there any gaps? Do you understand the information you’ve found? If you feel there is more to cover, repeat the steps and delve deeper into the topic so that you can get all the information you need.

If secondary research can’t provide these answers, consider supplementing your results with data gained from primary research. As you explore further, add to your knowledge and update your findings. This will help you present clear, credible information.

Primary vs secondary research

Unlike secondary research, primary research involves creating data first-hand by directly working with interviewees, target users, or a target market. Primary research focuses on the method for carrying out research, asking questions, and collecting data using approaches such as:

  • Interviews (panel, face-to-face or over the phone)
  • Questionnaires or surveys
  • Focus groups

Using these methods, researchers can get in-depth, targeted responses to questions, making results more accurate and specific to their research goals. However, it does take time to do and administer.

Unlike primary research, secondary research uses existing data, which also includes published results from primary research. Researchers summarize the existing research and use the results to support their research goals.

Both primary and secondary research have their places. Primary research can support the findings found through secondary research (and fill knowledge gaps), while secondary research can be a starting point for further primary research. Because of this, these research methods are often combined for optimal research results that are accurate at both the micro and macro level.

First-hand research to collect data. May require a lot of time The research collects existing, published data. May require a little time
Creates raw data that the researcher owns The researcher has no control over data method or ownership
Relevant to the goals of the research May not be relevant to the goals of the research
The researcher conducts research. May be subject to researcher bias The researcher collects results. No information on what researcher bias existsSources of secondary research
Can be expensive to carry out More affordable due to access to free data

Sources of Secondary Research

There are two types of secondary research sources: internal and external. Internal data refers to in-house data that can be gathered from the researcher’s organization. External data refers to data published outside of and not owned by the researcher’s organization.

Internal data

Internal data is a good first port of call for insights and knowledge, as you may already have relevant information stored in your systems. Because you own this information — and it won’t be available to other researchers — it can give you a competitive edge . Examples of internal data include:

  • Database information on sales history and business goal conversions
  • Information from website applications and mobile site data
  • Customer-generated data on product and service efficiency and use
  • Previous research results or supplemental research areas
  • Previous campaign results

External data

External data is useful when you: 1) need information on a new topic, 2) want to fill in gaps in your knowledge, or 3) want data that breaks down a population or market for trend and pattern analysis. Examples of external data include:

  • Government, non-government agencies, and trade body statistics
  • Company reports and research
  • Competitor research
  • Public library collections
  • Textbooks and research journals
  • Media stories in newspapers
  • Online journals and research sites

Three examples of secondary research methods in action

How and why might you conduct secondary research? Let’s look at a few examples:

1.    Collecting factual information from the internet on a specific topic or market

There are plenty of sites that hold data for people to view and use in their research. For example, Google Scholar, ResearchGate, or Wiley Online Library all provide previous research on a particular topic. Researchers can create free accounts and use the search facilities to look into a topic by keyword, before following the instructions to download or export results for further analysis.

This can be useful for exploring a new market that your organization wants to consider entering. For instance, by viewing the U.S Census Bureau demographic data for that area, you can see what the demographics of your target audience are , and create compelling marketing campaigns accordingly.

2.    Finding out the views of your target audience on a particular topic

If you’re interested in seeing the historical views on a particular topic, for example, attitudes to women’s rights in the US, you can turn to secondary sources.

Textbooks, news articles, reviews, and journal entries can all provide qualitative reports and interviews covering how people discussed women’s rights. There may be multimedia elements like video or documented posters of propaganda showing biased language usage.

By gathering this information, synthesizing it, and evaluating the language, who created it and when it was shared, you can create a timeline of how a topic was discussed over time.

3.    When you want to know the latest thinking on a topic

Educational institutions, such as schools and colleges, create a lot of research-based reports on younger audiences or their academic specialisms. Dissertations from students also can be submitted to research journals, making these places useful places to see the latest insights from a new generation of academics.

Information can be requested — and sometimes academic institutions may want to collaborate and conduct research on your behalf. This can provide key primary data in areas that you want to research, as well as secondary data sources for your research.

Advantages of secondary research

There are several benefits of using secondary research, which we’ve outlined below:

  • Easily and readily available data – There is an abundance of readily accessible data sources that have been pre-collected for use, in person at local libraries and online using the internet. This data is usually sorted by filters or can be exported into spreadsheet format, meaning that little technical expertise is needed to access and use the data.
  • Faster research speeds – Since the data is already published and in the public arena, you don’t need to collect this information through primary research. This can make the research easier to do and faster, as you can get started with the data quickly.
  • Low financial and time costs – Most secondary data sources can be accessed for free or at a small cost to the researcher, so the overall research costs are kept low. In addition, by saving on preliminary research, the time costs for the researcher are kept down as well.
  • Secondary data can drive additional research actions – The insights gained can support future research activities (like conducting a follow-up survey or specifying future detailed research topics) or help add value to these activities.
  • Secondary data can be useful pre-research insights – Secondary source data can provide pre-research insights and information on effects that can help resolve whether research should be conducted. It can also help highlight knowledge gaps, so subsequent research can consider this.
  • Ability to scale up results – Secondary sources can include large datasets (like Census data results across several states) so research results can be scaled up quickly using large secondary data sources.

Disadvantages of secondary research

The disadvantages of secondary research are worth considering in advance of conducting research :

  • Secondary research data can be out of date – Secondary sources can be updated regularly, but if you’re exploring the data between two updates, the data can be out of date. Researchers will need to consider whether the data available provides the right research coverage dates, so that insights are accurate and timely, or if the data needs to be updated. Also, fast-moving markets may find secondary data expires very quickly.
  • Secondary research needs to be verified and interpreted – Where there’s a lot of data from one source, a researcher needs to review and analyze it. The data may need to be verified against other data sets or your hypotheses for accuracy and to ensure you’re using the right data for your research.
  • The researcher has had no control over the secondary research – As the researcher has not been involved in the secondary research, invalid data can affect the results. It’s therefore vital that the methodology and controls are closely reviewed so that the data is collected in a systematic and error-free way.
  • Secondary research data is not exclusive – As data sets are commonly available, there is no exclusivity and many researchers can use the same data. This can be problematic where researchers want to have exclusive rights over the research results and risk duplication of research in the future.

When do we conduct secondary research?

Now that you know the basics of secondary research, when do researchers normally conduct secondary research?

It’s often used at the beginning of research, when the researcher is trying to understand the current landscape . In addition, if the research area is new to the researcher, it can form crucial background context to help them understand what information exists already. This can plug knowledge gaps, supplement the researcher’s own learning or add to the research.

Secondary research can also be used in conjunction with primary research. Secondary research can become the formative research that helps pinpoint where further primary research is needed to find out specific information. It can also support or verify the findings from primary research.

You can use secondary research where high levels of control aren’t needed by the researcher, but a lot of knowledge on a topic is required from different angles.

Secondary research should not be used in place of primary research as both are very different and are used for various circumstances.

Questions to ask before conducting secondary research

Before you start your secondary research, ask yourself these questions:

  • Is there similar internal data that we have created for a similar area in the past?

If your organization has past research, it’s best to review this work before starting a new project. The older work may provide you with the answers, and give you a starting dataset and context of how your organization approached the research before. However, be mindful that the work is probably out of date and view it with that note in mind. Read through and look for where this helps your research goals or where more work is needed.

  • What am I trying to achieve with this research?

When you have clear goals, and understand what you need to achieve, you can look for the perfect type of secondary or primary research to support the aims. Different secondary research data will provide you with different information – for example, looking at news stories to tell you a breakdown of your market’s buying patterns won’t be as useful as internal or external data e-commerce and sales data sources.

  • How credible will my research be?

If you are looking for credibility, you want to consider how accurate the research results will need to be, and if you can sacrifice credibility for speed by using secondary sources to get you started. Bear in mind which sources you choose — low-credibility data sites, like political party websites that are highly biased to favor their own party, would skew your results.

  • What is the date of the secondary research?

When you’re looking to conduct research, you want the results to be as useful as possible , so using data that is 10 years old won’t be as accurate as using data that was created a year ago. Since a lot can change in a few years, note the date of your research and look for earlier data sets that can tell you a more recent picture of results. One caveat to this is using data collected over a long-term period for comparisons with earlier periods, which can tell you about the rate and direction of change.

  • Can the data sources be verified? Does the information you have check out?

If you can’t verify the data by looking at the research methodology, speaking to the original team or cross-checking the facts with other research, it could be hard to be sure that the data is accurate. Think about whether you can use another source, or if it’s worth doing some supplementary primary research to replicate and verify results to help with this issue.

We created a front-to-back guide on conducting market research, The ultimate guide to conducting market research , so you can understand the research journey with confidence.

In it, you’ll learn more about:

  • What effective market research looks like
  • The use cases for market research
  • The most important steps to conducting market research
  • And how to take action on your research findings

Download the free guide for a clearer view on secondary research and other key research types for your business.

Related resources

Mixed methods research 17 min read, market intelligence 10 min read, marketing insights 11 min read, ethnographic research 11 min read, qualitative vs quantitative research 13 min read, qualitative research questions 11 min read, qualitative research design 12 min read, request demo.

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Secondary Research Advantages, Limitations, and Sources

Summary: secondary research should be a prerequisite to the collection of primary data, but it rarely provides all the answers you need. a thorough evaluation of the secondary data is needed to assess its relevance and accuracy..

5 minutes to read. By author Michaela Mora on January 25, 2022 Topics: Relevant Methods & Tips , Business Strategy , Market Research

Secondary Research

Secondary research is based on data already collected for purposes other than the specific problem you have. Secondary research is usually part of exploratory market research designs.

The connection between the specific purpose that originates the research is what differentiates secondary research from primary research. Primary research is designed to address specific problems. However, analysis of available secondary data should be a prerequisite to the collection of primary data.

Advantages of Secondary Research

Secondary data can be faster and cheaper to obtain, depending on the sources you use.

Secondary research can help to:

  • Answer certain research questions and test some hypotheses.
  • Formulate an appropriate research design (e.g., identify key variables).
  • Interpret data from primary research as it can provide some insights into general trends in an industry or product category.
  • Understand the competitive landscape.

Limitations of Secondary Research

The usefulness of secondary research tends to be limited often for two main reasons:

Lack of relevance

Secondary research rarely provides all the answers you need. The objectives and methodology used to collect the secondary data may not be appropriate for the problem at hand.

Given that it was designed to find answers to a different problem than yours, you will likely find gaps in answers to your problem. Furthermore, the data collection methods used may not provide the data type needed to support the business decisions you have to make (e.g., qualitative research methods are not appropriate for go/no-go decisions).

Lack of Accuracy

Secondary data may be incomplete and lack accuracy depending on;

  • The research design (exploratory, descriptive, causal, primary vs. repackaged secondary data, the analytical plan, etc.)
  • Sampling design and sources (target audiences, recruitment methods)
  • Data collection method (qualitative and quantitative techniques)
  • Analysis point of view (focus and omissions)
  • Reporting stages (preliminary, final, peer-reviewed)
  • Rate of change in the studied topic (slowly vs. rapidly evolving phenomenon, e.g., adoption of specific technologies).
  • Lack of agreement between data sources.

Criteria for Evaluating Secondary Research Data

Before taking the information at face value, you should conduct a thorough evaluation of the secondary data you find using the following criteria:

  • Purpose : Understanding why the data was collected and what questions it was trying to answer will tell us how relevant and useful it is since it may or may not be appropriate for your objectives.
  • Methodology used to collect the data : Important to understand sources of bias.
  • Accuracy of data: Sources of errors may include research design, sampling, data collection, analysis, and reporting.
  • When the data was collected : Secondary data may not be current or updated frequently enough for the purpose that you need.
  • Content of the data : Understanding the key variables, units of measurement, categories used and analyzed relationships may reveal how useful and relevant it is for your purposes.
  • Source reputation : In the era of purposeful misinformation on the Internet, it is important to check the expertise, credibility, reputation, and trustworthiness of the data source.

Secondary Research Data Sources

Compared to primary research, the collection of secondary data can be faster and cheaper to obtain, depending on the sources you use.

Secondary data can come from internal or external sources.

Internal sources of secondary data include ready-to-use data or data that requires further processing available in internal management support systems your company may be using (e.g., invoices, sales transactions, Google Analytics for your website, etc.).

Prior primary qualitative and quantitative research conducted by the company are also common sources of secondary data. They often generate more questions and help formulate new primary research needed.

However, if there are no internal data collection systems yet or prior research, you probably won’t have much usable secondary data at your disposal.

External sources of secondary data include:

  • Published materials
  • External databases
  • Syndicated services.

Published Materials

Published materials can be classified as:

  • General business sources: Guides, directories, indexes, and statistical data.
  • Government sources: Census data and other government publications.

External Databases

In many industries across a variety of topics, there are private and public databases that can bed accessed online or by downloading data for free, a fixed fee, or a subscription.

These databases can include bibliographic, numeric, full-text, directory, and special-purpose databases. Some public institutions make data collected through various methods, including surveys, available for others to analyze.

Syndicated Services

These services are offered by companies that collect and sell pools of data that have a commercial value and meet shared needs by a number of clients, even if the data is not collected for specific purposes those clients may have.

Syndicated services can be classified based on specific units of measurements (e.g., consumers, households, organizations, etc.).

The data collection methods for these data may include:

  • Surveys (Psychographic and Lifestyle, advertising evaluations, general topics)
  • Household panels (Purchase and media use)
  • Electronic scanner services (volume tracking data, scanner panels, scanner panels with Cable TV)
  • Audits (retailers, wholesalers)
  • Direct inquiries to institutions
  • Clipping services tracking PR for institutions
  • Corporate reports

You can spend hours doing research on Google in search of external sources, but this is likely to yield limited insights. Books, articles journals, reports, blogs posts, and videos you may find online are usually analyses and summaries of data from a particular perspective. They may be useful and give you an indication of the type of data used, but they are not the actual data. Whenever possible, you should look at the actual raw data used to draw your own conclusion on its value for your research objectives. You should check professionally gathered secondary research.

Here are some external secondary data sources often used in market research that you may find useful as starting points in your research. Some are free, while others require payment.

  • Pew Research Center : Reports about the issues, attitudes, and trends shaping the world. It conducts public opinion polling, demographic research, media content analysis, and other empirical social science research.
  • Data.Census.gov : Data dissemination platform to access demographic and economic data from the U.S. Census Bureau.
  • Data.gov : The US. government’s open data source with almost 200,00 datasets ranges in topics from health, agriculture, climate, ecosystems, public safety, finance, energy, manufacturing, education, and business.
  • Google Scholar : A web search engine that indexes the full text or metadata of scholarly literature across an array of publishing formats and disciplines.
  • Google Public Data Explorer : Makes large, public-interest datasets easy to explore, visualize and communicate.
  • Google News Archive : Allows users to search historical newspapers and retrieve scanned images of their pages.
  • Mckinsey & Company : Articles based on analyses of various industries.
  • Statista : Business data platform with data across 170+ industries and 150+ countries.
  • Claritas : Syndicated reports on various market segments.
  • Mintel : Consumer reports combining exclusive consumer research with other market data and expert analysis.
  • MarketResearch.com : Data aggregator with over 350 publishers covering every sector of the economy as well as emerging industries.
  • Packaged Facts : Reports based on market research on consumer goods and services industries.
  • Dun & Bradstreet : Company directory with business information.

Related Articles

  • What Is Market Research?
  • Step by Step Guide to the Market Research Process
  • How to Leverage UX and Market Research To Understand Your Customers
  • Why Your Business Needs Discovery Research
  • Your Market Research Plan to Succeed As a Startup
  • Top Reason Why Businesses Fail & What To Do About It
  • What To Value In A Market Research Vendor
  • Don’t Let The Budget Dictate Your Market Research Approach
  • How To Use Research To Find High-Order Brand Benefits
  • How To Prioritize What To Research
  • Don’t Just Trust Your Gut — Do Research
  • Understanding the Pros and Cons of Mixed-Mode Research

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Data Collection Methods: A Comprehensive View

  • Written by John Terra
  • Updated on February 21, 2024

What Is Data Processing

Companies that want to be competitive in today’s digital economy enjoy the benefit of countless reams of data available for market research. In fact, thanks to the advent of big data, there’s a veritable tidal wave of information ready to be put to good use, helping businesses make intelligent decisions and thrive.

But before that data can be used, it must be processed. But before it can be processed, it must be collected, and that’s what we’re here for. This article explores the subject of data collection. We will learn about the types of data collection methods and why they are essential.

We will detail primary and secondary data collection methods and discuss data collection procedures. We’ll also share how you can learn practical skills through online data science training.

But first, let’s get the definition out of the way. What is data collection?

What is Data Collection?

Data collection is the act of collecting, measuring and analyzing different kinds of information using a set of validated standard procedures and techniques. The primary objective of data collection procedures is to gather reliable, information-rich data and analyze it to make critical business decisions. Once the desired data is collected, it undergoes a process of data cleaning and processing to make the information actionable and valuable for businesses.

Your choice of data collection method (or alternately called a data gathering procedure) depends on the research questions you’re working on, the type of data required, and the available time and resources and time. You can categorize data-gathering procedures into two main methods:

  • Primary data collection . Primary data is collected via first-hand experiences and does not reference or use the past. The data obtained by primary data collection methods is exceptionally accurate and geared to the research’s motive. They are divided into two categories: quantitative and qualitative. We’ll explore the specifics later.
  • Secondary data collection. Secondary data is the information that’s been used in the past. The researcher can obtain data from internal and external sources, including organizational data.

Let’s take a closer look at specific examples of both data collection methods.

Also Read: Why Use Python for Data Science?

The Specific Types of Data Collection Methods

As mentioned, primary data collection methods are split into quantitative and qualitative. We will examine each method’s data collection tools separately. Then, we will discuss secondary data collection methods.

Quantitative Methods

Quantitative techniques for demand forecasting and market research typically use statistical tools. When using these techniques, historical data is used to forecast demand. These primary data-gathering procedures are most often used to make long-term forecasts. Statistical analysis methods are highly reliable because they carry minimal subjectivity.

  • Barometric Method. Also called the leading indicators approach, data analysts and researchers employ this method to speculate on future trends based on current developments. When past events are used to predict future events, they are considered leading indicators.
  • Smoothing Techniques. Smoothing techniques can be used in cases where the time series lacks significant trends. These techniques eliminate random variation from historical demand and help identify demand levels and patterns to estimate future demand. The most popular methods used in these techniques are the simple moving average and the weighted moving average methods.
  • Time Series Analysis. The term “time series” refers to the sequential order of values in a variable, also known as a trend, at equal time intervals. Using patterns, organizations can predict customer demand for their products and services during the projected time.

Qualitative Methods

Qualitative data collection methods are instrumental when no historical information is available, or numbers and mathematical calculations aren’t required. Qualitative research is closely linked to words, emotions, sounds, feelings, colors, and other non-quantifiable elements. These techniques rely on experience, conjecture, intuition, judgment, emotion, etc. Quantitative methods do not provide motives behind the participants’ responses. Additionally, they often don’t reach underrepresented populations and usually involve long data collection periods. Therefore, you get the best results using quantitative and qualitative methods together.

  • Questionnaires . Questionnaires are a printed set of either open-ended or closed-ended questions. Respondents must answer based on their experience and knowledge of the issue. A questionnaire is a part of a survey, while the questionnaire’s end goal doesn’t necessarily have to be a survey.
  • Surveys. Surveys collect data from target audiences, gathering insights into their opinions, preferences, choices, and feedback on the organization’s goods and services. Most survey software has a wide range of question types, or you can also use a ready-made survey template that saves time and effort. Surveys can be distributed via different channels such as e-mail, offline apps, websites, social media, QR codes, etc.

Once researchers collect the data, survey software generates reports and runs analytics algorithms to uncover hidden insights. Survey dashboards give you statistics relating to completion rates, response rates, filters based on demographics, export and sharing options, etc. Practical business intelligence depends on the synergy between analytics and reporting. Analytics uncovers valuable insights while reporting communicates these findings to the stakeholders.

  • Polls. Polls consist of one or more multiple-choice questions. Marketers can turn to polls when they want to take a quick snapshot of the audience’s sentiments. Since polls tend to be short, getting people to respond is more manageable. Like surveys, online polls can be embedded into various media and platforms. Once the respondents answer the question(s), they can be shown how they stand concerning other people’s responses.
  • Delphi Technique. The name is a callback to the Oracle of Delphi, a priestess at Apollo’s temple in ancient Greece, renowned for her prophecies. In this method, marketing experts are given the forecast estimates and assumptions made by other industry experts. The first batch of experts may then use the information provided by the other experts to revise and reconsider their estimates and assumptions. The total expert consensus on the demand forecasts creates the final demand forecast.
  • Interviews. In this method, interviewers talk to the respondents either face-to-face or by telephone. In the first case, the interviewer asks the interviewee a series of questions in person and notes the responses. The interviewer can opt for a telephone interview if the parties cannot meet in person. This data collection form is practical for use with only a few respondents; repeating the same process with a considerably larger group takes longer.
  • Focus Groups. Focus groups are one of the primary examples of qualitative data in education. In focus groups, small groups of people, usually around 8-10 members, discuss the research problem’s common aspects. Each person provides their insights on the issue, and a moderator regulates the discussion. When the discussion ends, the group reaches a consensus.

Also Read: A Beginner’s Guide to the Data Science Process

Secondary Data Collection Methods

Secondary data is the information that’s been used in past situations. Secondary data collection methods can include quantitative and qualitative techniques. In addition, secondary data is easily available, so it’s less time-consuming and expensive than using primary data. However, the authenticity of data gathered with secondary data collection tools cannot be verified.

Internal secondary data sources:

  • CRM Software
  • Executive summaries
  • Financial Statements
  • Mission and vision statements
  • Organization’s health and safety records
  • Sales Reports

External secondary data sources:

  • Business journals
  • Government reports
  • Press releases

The Importance of Data Collection Methods

Data collection methods play a critical part in the research process as they determine the accuracy and quality and accuracy of the collected data. Here’s a sample of some reasons why data collection procedures are so important:

  • They determine the quality and accuracy of collected data
  • They ensure the data and the research findings are valid, relevant and reliable
  • They help reduce bias and increase the sample’s representation
  • They are crucial for making informed decisions and arriving at accurate conclusions
  • They provide accurate data, which facilitates the achievement of research objectives

Also Read: What Is Data Processing? Definition, Examples, Trends

So, What’s the Difference Between Data Collecting and Data Processing?

Data collection is the first step in the data processing process. Data collection involves gathering information (raw data) from various sources such as interviews, surveys, questionnaires, etc. Data processing describes the steps taken to organize, manipulate and transform the collected data into a useful and meaningful resource. This process may include tasks such as cleaning and validating data, analyzing and summarizing data, and creating visualizations or reports.

So, data collection is just one step in the overall data processing chain of events.

Do You Want to Become a Data Scientist?

If this discussion about data collection and the professionals who conduct it has sparked your enthusiasm for a new career, why not check out this online data science program ?

The Glassdoor.com jobs website shows that data scientists in the United States typically make an average yearly salary of $129,127 plus additional bonuses and cash incentives. So, if you’re interested in a new career or are already in the field but want to upskill or refresh your current skill set, sign up for this bootcamp and prepare to tackle the challenges of today’s big data.

You might also like to read:

Navigating Data Scientist Roles and Responsibilities in Today’s Market

Differences Between Data Scientist and Data Analyst: Complete Explanation

What Is Data Collection? A Guide for Aspiring Data Scientists

A Data Scientist Job Description: The Roles and Responsibilities in 2024

Top Data Science Projects With Source Code to Try

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Qualitative Research: Data Collection, Analysis, and Management

Introduction.

In an earlier paper, 1 we presented an introduction to using qualitative research methods in pharmacy practice. In this article, we review some principles of the collection, analysis, and management of qualitative data to help pharmacists interested in doing research in their practice to continue their learning in this area. Qualitative research can help researchers to access the thoughts and feelings of research participants, which can enable development of an understanding of the meaning that people ascribe to their experiences. Whereas quantitative research methods can be used to determine how many people undertake particular behaviours, qualitative methods can help researchers to understand how and why such behaviours take place. Within the context of pharmacy practice research, qualitative approaches have been used to examine a diverse array of topics, including the perceptions of key stakeholders regarding prescribing by pharmacists and the postgraduation employment experiences of young pharmacists (see “Further Reading” section at the end of this article).

In the previous paper, 1 we outlined 3 commonly used methodologies: ethnography 2 , grounded theory 3 , and phenomenology. 4 Briefly, ethnography involves researchers using direct observation to study participants in their “real life” environment, sometimes over extended periods. Grounded theory and its later modified versions (e.g., Strauss and Corbin 5 ) use face-to-face interviews and interactions such as focus groups to explore a particular research phenomenon and may help in clarifying a less-well-understood problem, situation, or context. Phenomenology shares some features with grounded theory (such as an exploration of participants’ behaviour) and uses similar techniques to collect data, but it focuses on understanding how human beings experience their world. It gives researchers the opportunity to put themselves in another person’s shoes and to understand the subjective experiences of participants. 6 Some researchers use qualitative methodologies but adopt a different standpoint, and an example of this appears in the work of Thurston and others, 7 discussed later in this paper.

Qualitative work requires reflection on the part of researchers, both before and during the research process, as a way of providing context and understanding for readers. When being reflexive, researchers should not try to simply ignore or avoid their own biases (as this would likely be impossible); instead, reflexivity requires researchers to reflect upon and clearly articulate their position and subjectivities (world view, perspectives, biases), so that readers can better understand the filters through which questions were asked, data were gathered and analyzed, and findings were reported. From this perspective, bias and subjectivity are not inherently negative but they are unavoidable; as a result, it is best that they be articulated up-front in a manner that is clear and coherent for readers.

THE PARTICIPANT’S VIEWPOINT

What qualitative study seeks to convey is why people have thoughts and feelings that might affect the way they behave. Such study may occur in any number of contexts, but here, we focus on pharmacy practice and the way people behave with regard to medicines use (e.g., to understand patients’ reasons for nonadherence with medication therapy or to explore physicians’ resistance to pharmacists’ clinical suggestions). As we suggested in our earlier article, 1 an important point about qualitative research is that there is no attempt to generalize the findings to a wider population. Qualitative research is used to gain insights into people’s feelings and thoughts, which may provide the basis for a future stand-alone qualitative study or may help researchers to map out survey instruments for use in a quantitative study. It is also possible to use different types of research in the same study, an approach known as “mixed methods” research, and further reading on this topic may be found at the end of this paper.

The role of the researcher in qualitative research is to attempt to access the thoughts and feelings of study participants. This is not an easy task, as it involves asking people to talk about things that may be very personal to them. Sometimes the experiences being explored are fresh in the participant’s mind, whereas on other occasions reliving past experiences may be difficult. However the data are being collected, a primary responsibility of the researcher is to safeguard participants and their data. Mechanisms for such safeguarding must be clearly articulated to participants and must be approved by a relevant research ethics review board before the research begins. Researchers and practitioners new to qualitative research should seek advice from an experienced qualitative researcher before embarking on their project.

DATA COLLECTION

Whatever philosophical standpoint the researcher is taking and whatever the data collection method (e.g., focus group, one-to-one interviews), the process will involve the generation of large amounts of data. In addition to the variety of study methodologies available, there are also different ways of making a record of what is said and done during an interview or focus group, such as taking handwritten notes or video-recording. If the researcher is audio- or video-recording data collection, then the recordings must be transcribed verbatim before data analysis can begin. As a rough guide, it can take an experienced researcher/transcriber 8 hours to transcribe one 45-minute audio-recorded interview, a process than will generate 20–30 pages of written dialogue.

Many researchers will also maintain a folder of “field notes” to complement audio-taped interviews. Field notes allow the researcher to maintain and comment upon impressions, environmental contexts, behaviours, and nonverbal cues that may not be adequately captured through the audio-recording; they are typically handwritten in a small notebook at the same time the interview takes place. Field notes can provide important context to the interpretation of audio-taped data and can help remind the researcher of situational factors that may be important during data analysis. Such notes need not be formal, but they should be maintained and secured in a similar manner to audio tapes and transcripts, as they contain sensitive information and are relevant to the research. For more information about collecting qualitative data, please see the “Further Reading” section at the end of this paper.

DATA ANALYSIS AND MANAGEMENT

If, as suggested earlier, doing qualitative research is about putting oneself in another person’s shoes and seeing the world from that person’s perspective, the most important part of data analysis and management is to be true to the participants. It is their voices that the researcher is trying to hear, so that they can be interpreted and reported on for others to read and learn from. To illustrate this point, consider the anonymized transcript excerpt presented in Appendix 1 , which is taken from a research interview conducted by one of the authors (J.S.). We refer to this excerpt throughout the remainder of this paper to illustrate how data can be managed, analyzed, and presented.

Interpretation of Data

Interpretation of the data will depend on the theoretical standpoint taken by researchers. For example, the title of the research report by Thurston and others, 7 “Discordant indigenous and provider frames explain challenges in improving access to arthritis care: a qualitative study using constructivist grounded theory,” indicates at least 2 theoretical standpoints. The first is the culture of the indigenous population of Canada and the place of this population in society, and the second is the social constructivist theory used in the constructivist grounded theory method. With regard to the first standpoint, it can be surmised that, to have decided to conduct the research, the researchers must have felt that there was anecdotal evidence of differences in access to arthritis care for patients from indigenous and non-indigenous backgrounds. With regard to the second standpoint, it can be surmised that the researchers used social constructivist theory because it assumes that behaviour is socially constructed; in other words, people do things because of the expectations of those in their personal world or in the wider society in which they live. (Please see the “Further Reading” section for resources providing more information about social constructivist theory and reflexivity.) Thus, these 2 standpoints (and there may have been others relevant to the research of Thurston and others 7 ) will have affected the way in which these researchers interpreted the experiences of the indigenous population participants and those providing their care. Another standpoint is feminist standpoint theory which, among other things, focuses on marginalized groups in society. Such theories are helpful to researchers, as they enable us to think about things from a different perspective. Being aware of the standpoints you are taking in your own research is one of the foundations of qualitative work. Without such awareness, it is easy to slip into interpreting other people’s narratives from your own viewpoint, rather than that of the participants.

To analyze the example in Appendix 1 , we will adopt a phenomenological approach because we want to understand how the participant experienced the illness and we want to try to see the experience from that person’s perspective. It is important for the researcher to reflect upon and articulate his or her starting point for such analysis; for example, in the example, the coder could reflect upon her own experience as a female of a majority ethnocultural group who has lived within middle class and upper middle class settings. This personal history therefore forms the filter through which the data will be examined. This filter does not diminish the quality or significance of the analysis, since every researcher has his or her own filters; however, by explicitly stating and acknowledging what these filters are, the researcher makes it easer for readers to contextualize the work.

Transcribing and Checking

For the purposes of this paper it is assumed that interviews or focus groups have been audio-recorded. As mentioned above, transcribing is an arduous process, even for the most experienced transcribers, but it must be done to convert the spoken word to the written word to facilitate analysis. For anyone new to conducting qualitative research, it is beneficial to transcribe at least one interview and one focus group. It is only by doing this that researchers realize how difficult the task is, and this realization affects their expectations when asking others to transcribe. If the research project has sufficient funding, then a professional transcriber can be hired to do the work. If this is the case, then it is a good idea to sit down with the transcriber, if possible, and talk through the research and what the participants were talking about. This background knowledge for the transcriber is especially important in research in which people are using jargon or medical terms (as in pharmacy practice). Involving your transcriber in this way makes the work both easier and more rewarding, as he or she will feel part of the team. Transcription editing software is also available, but it is expensive. For example, ELAN (more formally known as EUDICO Linguistic Annotator, developed at the Technical University of Berlin) 8 is a tool that can help keep data organized by linking media and data files (particularly valuable if, for example, video-taping of interviews is complemented by transcriptions). It can also be helpful in searching complex data sets. Products such as ELAN do not actually automatically transcribe interviews or complete analyses, and they do require some time and effort to learn; nonetheless, for some research applications, it may be a valuable to consider such software tools.

All audio recordings should be transcribed verbatim, regardless of how intelligible the transcript may be when it is read back. Lines of text should be numbered. Once the transcription is complete, the researcher should read it while listening to the recording and do the following: correct any spelling or other errors; anonymize the transcript so that the participant cannot be identified from anything that is said (e.g., names, places, significant events); insert notations for pauses, laughter, looks of discomfort; insert any punctuation, such as commas and full stops (periods) (see Appendix 1 for examples of inserted punctuation), and include any other contextual information that might have affected the participant (e.g., temperature or comfort of the room).

Dealing with the transcription of a focus group is slightly more difficult, as multiple voices are involved. One way of transcribing such data is to “tag” each voice (e.g., Voice A, Voice B). In addition, the focus group will usually have 2 facilitators, whose respective roles will help in making sense of the data. While one facilitator guides participants through the topic, the other can make notes about context and group dynamics. More information about group dynamics and focus groups can be found in resources listed in the “Further Reading” section.

Reading between the Lines

During the process outlined above, the researcher can begin to get a feel for the participant’s experience of the phenomenon in question and can start to think about things that could be pursued in subsequent interviews or focus groups (if appropriate). In this way, one participant’s narrative informs the next, and the researcher can continue to interview until nothing new is being heard or, as it says in the text books, “saturation is reached”. While continuing with the processes of coding and theming (described in the next 2 sections), it is important to consider not just what the person is saying but also what they are not saying. For example, is a lengthy pause an indication that the participant is finding the subject difficult, or is the person simply deciding what to say? The aim of the whole process from data collection to presentation is to tell the participants’ stories using exemplars from their own narratives, thus grounding the research findings in the participants’ lived experiences.

Smith 9 suggested a qualitative research method known as interpretative phenomenological analysis, which has 2 basic tenets: first, that it is rooted in phenomenology, attempting to understand the meaning that individuals ascribe to their lived experiences, and second, that the researcher must attempt to interpret this meaning in the context of the research. That the researcher has some knowledge and expertise in the subject of the research means that he or she can have considerable scope in interpreting the participant’s experiences. Larkin and others 10 discussed the importance of not just providing a description of what participants say. Rather, interpretative phenomenological analysis is about getting underneath what a person is saying to try to truly understand the world from his or her perspective.

Once all of the research interviews have been transcribed and checked, it is time to begin coding. Field notes compiled during an interview can be a useful complementary source of information to facilitate this process, as the gap in time between an interview, transcribing, and coding can result in memory bias regarding nonverbal or environmental context issues that may affect interpretation of data.

Coding refers to the identification of topics, issues, similarities, and differences that are revealed through the participants’ narratives and interpreted by the researcher. This process enables the researcher to begin to understand the world from each participant’s perspective. Coding can be done by hand on a hard copy of the transcript, by making notes in the margin or by highlighting and naming sections of text. More commonly, researchers use qualitative research software (e.g., NVivo, QSR International Pty Ltd; www.qsrinternational.com/products_nvivo.aspx ) to help manage their transcriptions. It is advised that researchers undertake a formal course in the use of such software or seek supervision from a researcher experienced in these tools.

Returning to Appendix 1 and reading from lines 8–11, a code for this section might be “diagnosis of mental health condition”, but this would just be a description of what the participant is talking about at that point. If we read a little more deeply, we can ask ourselves how the participant might have come to feel that the doctor assumed he or she was aware of the diagnosis or indeed that they had only just been told the diagnosis. There are a number of pauses in the narrative that might suggest the participant is finding it difficult to recall that experience. Later in the text, the participant says “nobody asked me any questions about my life” (line 19). This could be coded simply as “health care professionals’ consultation skills”, but that would not reflect how the participant must have felt never to be asked anything about his or her personal life, about the participant as a human being. At the end of this excerpt, the participant just trails off, recalling that no-one showed any interest, which makes for very moving reading. For practitioners in pharmacy, it might also be pertinent to explore the participant’s experience of akathisia and why this was left untreated for 20 years.

One of the questions that arises about qualitative research relates to the reliability of the interpretation and representation of the participants’ narratives. There are no statistical tests that can be used to check reliability and validity as there are in quantitative research. However, work by Lincoln and Guba 11 suggests that there are other ways to “establish confidence in the ‘truth’ of the findings” (p. 218). They call this confidence “trustworthiness” and suggest that there are 4 criteria of trustworthiness: credibility (confidence in the “truth” of the findings), transferability (showing that the findings have applicability in other contexts), dependability (showing that the findings are consistent and could be repeated), and confirmability (the extent to which the findings of a study are shaped by the respondents and not researcher bias, motivation, or interest).

One way of establishing the “credibility” of the coding is to ask another researcher to code the same transcript and then to discuss any similarities and differences in the 2 resulting sets of codes. This simple act can result in revisions to the codes and can help to clarify and confirm the research findings.

Theming refers to the drawing together of codes from one or more transcripts to present the findings of qualitative research in a coherent and meaningful way. For example, there may be examples across participants’ narratives of the way in which they were treated in hospital, such as “not being listened to” or “lack of interest in personal experiences” (see Appendix 1 ). These may be drawn together as a theme running through the narratives that could be named “the patient’s experience of hospital care”. The importance of going through this process is that at its conclusion, it will be possible to present the data from the interviews using quotations from the individual transcripts to illustrate the source of the researchers’ interpretations. Thus, when the findings are organized for presentation, each theme can become the heading of a section in the report or presentation. Underneath each theme will be the codes, examples from the transcripts, and the researcher’s own interpretation of what the themes mean. Implications for real life (e.g., the treatment of people with chronic mental health problems) should also be given.

DATA SYNTHESIS

In this final section of this paper, we describe some ways of drawing together or “synthesizing” research findings to represent, as faithfully as possible, the meaning that participants ascribe to their life experiences. This synthesis is the aim of the final stage of qualitative research. For most readers, the synthesis of data presented by the researcher is of crucial significance—this is usually where “the story” of the participants can be distilled, summarized, and told in a manner that is both respectful to those participants and meaningful to readers. There are a number of ways in which researchers can synthesize and present their findings, but any conclusions drawn by the researchers must be supported by direct quotations from the participants. In this way, it is made clear to the reader that the themes under discussion have emerged from the participants’ interviews and not the mind of the researcher. The work of Latif and others 12 gives an example of how qualitative research findings might be presented.

Planning and Writing the Report

As has been suggested above, if researchers code and theme their material appropriately, they will naturally find the headings for sections of their report. Qualitative researchers tend to report “findings” rather than “results”, as the latter term typically implies that the data have come from a quantitative source. The final presentation of the research will usually be in the form of a report or a paper and so should follow accepted academic guidelines. In particular, the article should begin with an introduction, including a literature review and rationale for the research. There should be a section on the chosen methodology and a brief discussion about why qualitative methodology was most appropriate for the study question and why one particular methodology (e.g., interpretative phenomenological analysis rather than grounded theory) was selected to guide the research. The method itself should then be described, including ethics approval, choice of participants, mode of recruitment, and method of data collection (e.g., semistructured interviews or focus groups), followed by the research findings, which will be the main body of the report or paper. The findings should be written as if a story is being told; as such, it is not necessary to have a lengthy discussion section at the end. This is because much of the discussion will take place around the participants’ quotes, such that all that is needed to close the report or paper is a summary, limitations of the research, and the implications that the research has for practice. As stated earlier, it is not the intention of qualitative research to allow the findings to be generalized, and therefore this is not, in itself, a limitation.

Planning out the way that findings are to be presented is helpful. It is useful to insert the headings of the sections (the themes) and then make a note of the codes that exemplify the thoughts and feelings of your participants. It is generally advisable to put in the quotations that you want to use for each theme, using each quotation only once. After all this is done, the telling of the story can begin as you give your voice to the experiences of the participants, writing around their quotations. Do not be afraid to draw assumptions from the participants’ narratives, as this is necessary to give an in-depth account of the phenomena in question. Discuss these assumptions, drawing on your participants’ words to support you as you move from one code to another and from one theme to the next. Finally, as appropriate, it is possible to include examples from literature or policy documents that add support for your findings. As an exercise, you may wish to code and theme the sample excerpt in Appendix 1 and tell the participant’s story in your own way. Further reading about “doing” qualitative research can be found at the end of this paper.

CONCLUSIONS

Qualitative research can help researchers to access the thoughts and feelings of research participants, which can enable development of an understanding of the meaning that people ascribe to their experiences. It can be used in pharmacy practice research to explore how patients feel about their health and their treatment. Qualitative research has been used by pharmacists to explore a variety of questions and problems (see the “Further Reading” section for examples). An understanding of these issues can help pharmacists and other health care professionals to tailor health care to match the individual needs of patients and to develop a concordant relationship. Doing qualitative research is not easy and may require a complete rethink of how research is conducted, particularly for researchers who are more familiar with quantitative approaches. There are many ways of conducting qualitative research, and this paper has covered some of the practical issues regarding data collection, analysis, and management. Further reading around the subject will be essential to truly understand this method of accessing peoples’ thoughts and feelings to enable researchers to tell participants’ stories.

Appendix 1. Excerpt from a sample transcript

The participant (age late 50s) had suffered from a chronic mental health illness for 30 years. The participant had become a “revolving door patient,” someone who is frequently in and out of hospital. As the participant talked about past experiences, the researcher asked:

  • What was treatment like 30 years ago?
  • Umm—well it was pretty much they could do what they wanted with you because I was put into the er, the er kind of system er, I was just on
  • endless section threes.
  • Really…
  • But what I didn’t realize until later was that if you haven’t actually posed a threat to someone or yourself they can’t really do that but I didn’t know
  • that. So wh-when I first went into hospital they put me on the forensic ward ’cause they said, “We don’t think you’ll stay here we think you’ll just
  • run-run away.” So they put me then onto the acute admissions ward and – er – I can remember one of the first things I recall when I got onto that
  • ward was sitting down with a er a Dr XXX. He had a book this thick [gestures] and on each page it was like three questions and he went through
  • all these questions and I answered all these questions. So we’re there for I don’t maybe two hours doing all that and he asked me he said “well
  • when did somebody tell you then that you have schizophrenia” I said “well nobody’s told me that” so he seemed very surprised but nobody had
  • actually [pause] whe-when I first went up there under police escort erm the senior kind of consultants people I’d been to where I was staying and
  • ermm so er [pause] I . . . the, I can remember the very first night that I was there and given this injection in this muscle here [gestures] and just
  • having dreadful side effects the next day I woke up [pause]
  • . . . and I suffered that akathesia I swear to you, every minute of every day for about 20 years.
  • Oh how awful.
  • And that side of it just makes life impossible so the care on the wards [pause] umm I don’t know it’s kind of, it’s kind of hard to put into words
  • [pause]. Because I’m not saying they were sort of like not friendly or interested but then nobody ever seemed to want to talk about your life [pause]
  • nobody asked me any questions about my life. The only questions that came into was they asked me if I’d be a volunteer for these student exams
  • and things and I said “yeah” so all the questions were like “oh what jobs have you done,” er about your relationships and things and er but
  • nobody actually sat down and had a talk and showed some interest in you as a person you were just there basically [pause] um labelled and you
  • know there was there was [pause] but umm [pause] yeah . . .

This article is the 10th in the CJHP Research Primer Series, an initiative of the CJHP Editorial Board and the CSHP Research Committee. The planned 2-year series is intended to appeal to relatively inexperienced researchers, with the goal of building research capacity among practising pharmacists. The articles, presenting simple but rigorous guidance to encourage and support novice researchers, are being solicited from authors with appropriate expertise.

Previous articles in this series:

Bond CM. The research jigsaw: how to get started. Can J Hosp Pharm . 2014;67(1):28–30.

Tully MP. Research: articulating questions, generating hypotheses, and choosing study designs. Can J Hosp Pharm . 2014;67(1):31–4.

Loewen P. Ethical issues in pharmacy practice research: an introductory guide. Can J Hosp Pharm. 2014;67(2):133–7.

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Further Reading

Examples of qualitative research in pharmacy practice.

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Techniques of Qualitative Data Collection

  • First Online: 10 June 2024

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secondary data collection methods in qualitative research

  • Rashina Hoda   ORCID: orcid.org/0000-0001-5147-8096 2  

In this chapter, we will learn about two groups of data collection techniques: custom-data and existing-data collection. Then we will delve into the details of popular collection techniques such as pre-interview questionnaires, semi-structured interviews, and observations. We will look into other sources and collection techniques such as focus groups, surveys, recordings, texts, social media, artefacts, data mining, and immersive experiences in extended realities. Researchers will benefit from reading this chapter in conjunction with the Basics of Qualitative Data Collection , Qualitative Data Preparation and Filtering , and Socio-technical Grounded Theory for Qualitative Data Analysis chapters. Collectively, they cover socio-technical grounded theory’s Basic Stage.

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secondary data collection methods in qualitative research

Secondary Data Collection Methods

Data is physical or digital information; information is knowledge and knowledge is power! But to leverage that powerful data and…

Sources of secondary data collection

Data is physical or digital information; information is knowledge and knowledge is power! But to leverage that powerful data and execute a successful strategy, businesses need to first gather the data—simply known as data collection.

Collecting data is more than just searching on Google. Although our society is heavily dependent on data, the importance of collecting it still eludes many. Accurately collecting data is crucial for ensuring quality assurance, keeping research integrity and making informed business decisions. There are methods, goals, time and money involved. Researchers have to have a data-driven approach and achieve the desired end results. Only after having a clear picture of the objective can a researcher decide whether to use primary or secondary data and where the primary or s econdary data can be collected from.

But before we learn about the sources of secondary data in research methodology , we must first understand the meaning of data collection. 

What Is Data Collection?

What is secondary data collection, various methods of collecting secondary data, how to use sources of secondary data in research methodology, advantages of secondary data collection methods, disadvantages of secondary data collection methods, secondary data collection examples.

Data collection is a crucial element of statistical research. The process involves collecting information from available sources to come up with solutions for a problem. The process evaluates the outcome and predicts trends and possibilities of the future. Researchers start by collecting the most basic data related to the problem and then progress with the volume and type of data to be collected.

There are two methods of data collection—primary data collection methods and secondary data collection methods. Data collection involves identifying data types, their sources and the methods being used. There are different collection methods that are used across commercial, governmental and research fields, and various sources are accessed where primary and secondary data can be collected from . Whether it’s for academic research or promoting a new product, data collection helps us make better choices and get better results. 

In this article, we’ll discuss secondary data collection, the various methods of collecting secondary data , its advantages, disadvantages, secondary data collection examples and sources of secondary data in research methodology .

Secondary data collection refers to gathering information that’s already available. The data was previously collected, has undergone necessary statistical analysis and isn’t owned by the researcher. This data is usually one that was collected from primary sources and later made available for everyone to access. In other words, secondary data is second-hand information that’s collected by third parties. A researcher may ask others to collect data or obtain it from other sources. Existing data is typically collated and summarized to boost the overall effectiveness of a research.

There are two t ypes of secondary data collection —qualitative secondary data collection and quantitative secondary data collection. Qualitative data deals with the intangibles and covers factors such as quality, color, preference or appearance. Quantitative data deals with numbers, statistics and percentages. Although the end goal determines which of the two types of secondary data collection a researcher chooses, secondary data collection is mostly concerned with quantitative data.

Let’s look at the common secondary data collection methods :

Collecting Information Available On The Internet 

One of the most popular methods of collecting secondary data is by using the internet. Readily available data can be accessed with the click of a button, which makes the internet one of the best places where secondary data can be collected from . It’s practically free of cost, although some websites may charge money—usually low prices. However, organizations and individuals must look out for inauthentic and untrustworthy sources of information.

Collecting Data Available In Government And Non-Government Agencies 

Government and non-government agencies such as Census bureaus, government printing offices and business development centers store relevant data and valuable information that both individuals and organizations can access.

Accessing Public Libraries 

Public libraries house copies of research, public documents and statistical information. Although services may vary, libraries usually have a vast collection of publications highlighting market statistics, business directories and newsletters. 

Using Data From Educational Institutions

Educational institutions are often overlooked when deciding a method of collection. Educational institutions conduct more research than any other sector. Universities have a plethora of primary data that can act as vital information for secondary research.

Using Sources Of Commercial Information 

Secondary data collection methods are cost-effective and hence quite popular among businesses and individuals. Small businesses that can’t afford expensive research have to resort to a cheaper method of data collection. They can request and obtain data from anywhere it’s available to identify prospective clients and have a wider reach when promoting products and services.

Here are the steps to conduct research using sources of secondary data collection :

  • Identify the topic of research, make a list of research attributes and define the purpose of research. 
  • Information sources have to be narrowed down and identified to access the most relevant data applicable to the research. 
  • Once the secondary data sources are narrowed down, check and collect all existing data related to the research from similar sources. 
  • After collecting the data, check for duplication before assembling it into a usable format. 
  • Analyze the collected data and check if it answers all questions crucial to meet the objective. 

The most important aspect of secondary research is looking out for any inauthentic source or incorrect data that may hamper the research.

These are the advantages of secondary data collection: Most of the data and information is readily available and there are plenty of sources of secondary data collection .  

  • The process is less expensive compared to the primary method. There’s minimum expenditure associated with obtaining data from authentic sources. 
  • Data collected for secondary research can give a fair idea about how effective the primary research was. Businesses can hypothesize and evaluate the cost of primary research. 
  • Re-evaluating data from another person’s point of view can uncover things that may have been overlooked. This may lead to discovering new features or fixing a bug in an app. 
  • Secondary data collection is less time-consuming as the data doesn’t need to be collected from the root. Hence, data collection time is significantly lower than primary methods. 
  • Longitudinal and comparative studies are easier to conduct with secondary data as we don’t have to wait to draw conclusions. For example, to compare the population difference in a country across five years, we can simply compare the present census with that of five years back. 

Researchers can look to collect data from both internal and external sources, which prevents relying on any special or specific data collection method. 

Let’s discuss the disadvantages of secondary data collection:

  • Data may be readily available but the credibility of sources is under constant scrutiny. Research can break down due to a lack of credible and authentic information
  • Most secondary data sources don’t offer the latest statistics, studies or reports. Accurate data doesn’t necessarily mean updated data
  • As a researcher has no control over the primary source or quality of information, the success of secondary research heavily depends on the quality of the primary research that was conducted 

Primary data collection may often be expensive but the credibility, accuracy and quality of information is seldom questionable. 

Here are some secondary data collection examples :

  • Journals and blogs are popular examples of secondary sources of data collection today. They’re both regularly updated but blogs run the risk of being less authentic than journals as the latter is backed by periodically updated information with new publications.
  • Newspapers have been at the top of the most reliable and authentic sources of secondary data collection for centuries. Although they mostly cover economic, educational and political information, there is specialized content available with newspapers dedicated to covering topics such as science, environment and sports. 
  • Podcasts are the new-age alternative to radio and are widely becoming a common source of secondary information. Presenters talk to the audience about specific topics or conduct interviews on the show. With the digital media boom, interactive podcasts have become wildly common and popular.

Some other examples of secondary data collection are letters, books, government records and columns.

Secondary data finds use across the fields of business, research and statistics. Researchers may choose secondary data due to finance issues, availability, research needs or time. Due to various factors, secondary data may sometimes be the only data available. In such cases, collecting authentic and relevant data and coming up with solutions to meet the objective may come down to a manager’s ability of CRITICAL THINKING . 

Using secondary data has its drawbacks and data collection is concerned with finding solutions. Managers need to go behind the scenes to fully understand the process of problem-solving. Learn to make research foolproof and analyze scenarios error-free with Harappa’s Create New Solutions pathway. Continuously seek, absorb and interpret new information. Lay down insightful questions, look for relevant data and use smart analyses to create working solutions. Strive to get all available information first and then make the best possible decision. Make well-reasoned and clearly articulated arguments that are backed by logic and evidence. 

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COMMENTS

  1. Secondary Qualitative Research Methodology Using Online Data within the

    The data collection method is loosely based on Jacobson et al. (1993) and follows these three steps: (1) Development of strategies to minimize selection bias ... This article provides a guideline for a new secondary qualitative data research methodology that draws on a range of existing methods and adds a procedural structure for a complete ...

  2. Secondary Data

    Types of secondary data are as follows: Published data: Published data refers to data that has been published in books, magazines, newspapers, and other print media. Examples include statistical reports, market research reports, and scholarly articles. Government data: Government data refers to data collected by government agencies and departments.

  3. Conducting secondary analysis of qualitative data: Should we, can we

    While secondary data analysis of quantitative data has become commonplace and encouraged across disciplines, the practice of secondary data analysis with qualitative data has met more criticism and concerns regarding potential methodological and ethical problems.

  4. What is Secondary Research?

    Secondary research is a research method that uses data that was collected by someone else. In other words, whenever you conduct research using data that already exists, you are conducting secondary research. On the other hand, any type of research that you undertake yourself is called primary research. Example: Secondary research.

  5. Qualitative Secondary Analysis: A Case Exemplar

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    Concerns about secondary data analysis when using qualitative data. The primary concerns about SDA with qualitative data surround rigor and ethics from a number of stakeholder perspectives, including research participants, funders, and the researchers themselves. Heaton (2004) suggests that a strength of secondary analysis of qualitative data ...

  7. Secondary Data Analysis: Using existing data to answer new questions

    Introduction. Secondary data analysis is a valuable research approach that can be used to advance knowledge across many disciplines through the use of quantitative, qualitative, or mixed methods data to answer new research questions (Polit & Beck, 2021).This research method dates to the 1960s and involves the utilization of existing or primary data, originally collected for a variety, diverse ...

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    Qualitative research using interviews is a crucial and established inquiry method in social sciences to ensure that the study outputs represent the researched people and area rather than those who are researching. However, first hand primary data collection is not always possible, often due to external circumstances.

  10. Sage Research Methods Foundations

    Abstract. Secondary analysis is a research methodology in which preexisting data are used to investigate new questions or to verify the findings of previous work. It can be applied to both quantitative and qualitative data but is more established in relation to the former. Interest in the secondary analysis of qualitative data has grown since ...

  11. Sage Research Methods

    New devices, technologies and online spaces open up new ways for researchers to approach and collect images, moving images, text and talk. The SAGE Handbook of Qualitative Data Collection systematically explores the approaches, techniques, debates and new frontiers for creating, collecting and producing qualitative data.

  12. Qualitative Secondary Analysis: A Case Exemplar

    Abstract. Qualitative secondary analysis (QSA) is the use of qualitative data that was collected by someone else or was collected to answer a different research question. Secondary analysis of qualitative data provides an opportunity to maximize data utility, particularly with difficult-to-reach patient populations.

  13. Qualitative Secondary Analysis: A Case Exemplar

    Secondary analysis of qualitative data provides an opportunity to maximize data utility, particularly with difficult-to-reach patient populations. However, qualitative secondary analysis methods require careful consideration and explicit description to best understand, contextualize, and evaluate the research results. In this article, we ...

  14. PDF Secondary analysis of qualitative data: a valuable method for exploring

    methods and findings from existing qualitative research in an attempt to generate and synthesise meanings from multiple studies, for example, the meta-study of qualitative data (Paterson et al., 2001), meta-ethnography (Noblit and Hare, 1988), meta-sociology (Furfey, 1953) and meta-study (Zhao, 1991), as the aim of a secondary analysis is to ...

  15. Qualitative Data Collection: What it is + Methods to do it

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  16. Theorizing from secondary qualitative data: A comparison of two data

    Despite a lack of consensus in the literature regarding the merits of secondary analysis, its goals are the same for qualitative data as for quantitative data (replication, comparison, verification or validation of previous results, development of new data collection or analytical tools, and training or research education) and the issues raised ...

  17. Secondary Research: Definition, methods, & examples

    This includes internal sources (e.g.in-house research) or, more commonly, external sources (such as government statistics, organizational bodies, and the internet). Secondary research comes in several formats, such as published datasets, reports, and survey responses, and can also be sourced from websites, libraries, and museums.

  18. Data Collection Methods and Tools for Research; A Step-by-Step Guide to

    Methods and Secondary Data Collection Methods. Figure 1 shows some of data collection methods for primary and secondary data. ... Although they are not the most common methods used in qualitative research, they are useful in case of facing a large sample in a study.

  19. Sage Research Methods

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  20. Secondary Research Advantages, Limitations, and Sources

    Secondary data may be incomplete and lack accuracy depending on; The research design (exploratory, descriptive, causal, primary vs. repackaged secondary data, the analytical plan, etc.) Sampling design and sources (target audiences, recruitment methods) Data collection method (qualitative and quantitative techniques)

  21. Data Collection Methods: A Comprehensive View

    The data obtained by primary data collection methods is exceptionally accurate and geared to the research's motive. They are divided into two categories: quantitative and qualitative. We'll explore the specifics later. Secondary data collection. Secondary data is the information that's been used in the past.

  22. Secondary Data in Research

    According to Martins et al. (2018), in-depth interviews are an excellent source of qualitative data. Also, as secondary data, we have used reliable sources such as books, research articles, news ...

  23. Qualitative Research: Data Collection, Analysis, and Management

    INTRODUCTION. In an earlier paper, 1 we presented an introduction to using qualitative research methods in pharmacy practice. In this article, we review some principles of the collection, analysis, and management of qualitative data to help pharmacists interested in doing research in their practice to continue their learning in this area.

  24. Techniques of Qualitative Data Collection

    Researchers will benefit from reading this chapter in conjunction with the Basics of Qualitative Data Collection, Qualitative Data Preparation and Filtering, and Socio-technical ... Modes, varieties, affordances. In The SAGE Handbook of Online Research Methods (pp. 257-270). Google Scholar Hoda, R., Noble, J., & Marshall, S. (2012). ...

  25. Secondary Data Collection Methods

    Various Methods Of Collecting Secondary Data. There are two t ypes of secondary data collection —qualitative secondary data collection and quantitative secondary data collection. Qualitative data deals with the intangibles and covers factors such as quality, color, preference or appearance. Quantitative data deals with numbers, statistics and ...