COMMENTS

  1. [PDF] E-BANKING: REVIEW OF LITERATURE

    E-BANKING: REVIEW OF LITERATURE. Anukool Manish, Hyde. Published 2017. Business, Computer Science, Economics. A feature of the banking industry across the globe has been that it is increasingly becoming turbulent and competitive, characterized by an increasing trend towards internationalization, mergers, takeovers and consolidation of the ...

  2. LITERATURE REVIEW ON E-BANKING SERVICES

    IJMT January 2014 Volume 4, Issue 1 ISSN: 2249-1058 _____ LITERATURE REVIEW ON E-BANKING SERVICES SUJA.P NIRMALA RAGHAVAN ABSTRACT Banks adopt E-banking as a means to replace their traditional delivery channel through branch banking mainly due to the cost of setting up of physical branches and increased overheads associate with maintaining them .

  3. The Impact of E-Banking on Commercial Banks: A Literature Review

    The primary objective of this study is to examine the existing liter ature regarding the impact of E-banking on. commercial banks and to identify gaps within the current body of knowledge. The ...

  4. Evaluating the Impact of E-Banking on Customer Satisfaction: A

    Published: September 01, 202 3. Abstract— The study aimed to present a systematic literature Review based on scientific research extracted for the Impact of e-banking. on Customer satisfaction ...

  5. (PDF) A Systematic Literature Review of E-Banking Frauds: Current

    A Systematic Literature Review of E-Bankin g. Frauds: Current Scenario and Security Techniques. Iftikhar Ahmad 1, *, Shahid Iqbal 2,, Shahzad Jamil 3 and Muhammad Kamran 4. 1 Riphah International ...

  6. E-banking Overview: Concepts, Challenges and Solutions

    The expansion of information technology has led to a new form of banking. Traditional banking, based on the physical presence of the customer, is only a part of banking activities. In the last few years, electronic banking has emerged, adopting a new distribution channels like Internet and mobile services. The main goal was to allow businesses to improve the quality of service delivery and ...

  7. PDF Digital Banking in India: A Literature Review

    Utpala (2013) did a study to examine the market's present state of e-banking. The author examined respondents' perceptions about e-banking using the primary data source. The researcher examine the challenges that clients confront when using internet banking. According to Utpala, 60% of the urban population uses digital banking. All transactions

  8. PDF E-banking and Customer Satisfaction with Banking Services

    Following an ample literature review, we selected five categories of customer satisfaction determinants with bank services: convenience, environment, quality, tariffs, and e-banking, each comprising several sub-criteria. We then employed a descriptive quantitative research, in Constanta County (South-East Romania), during November and December ...

  9. PDF E-banking Services- a Comparative Study of Public, Private ...

    The research work of Madavan and Vethirajan (2020) examined customer satisfaction on the use of E-Banking Services by Public Sector and Private Sector Banks in the Puducherryregion. Their sample size of the study was 478 and data gathered using primary and secondary information. The sampling technique used was Non- probability in their article ...

  10. E-Banking & M-Banking: A systematic literature review

    E-Banking & M-Banking: A systematic literature review. Ali K AlEnezi. The purpose of this paper is to conduct a systematic literature review (SLR) on mobile and electronic banking. With advances in the use of ICT in e-Business, the Banking areas extend, Information technology has affected the banking industry worldwide.

  11. The Impact of E-Banking Service Quality on Customer Satisfaction

    14. E-Banking services do not allow others to access my accounts: Alawneh et al. (2013). 15. E-Banking service provides high protection for my banking transactions: Alawneh et al. (2013). 16. E-Banking service is secured and safe from any fraud or hacking: Alawneh et al. (2013). 17.

  12. PDF "A study on customer satisfaction towards E-banking service

    This project is all about "A study on customer satisfaction towards E- banking service." The project contain various chapters like:- 1) Introduction of the study 2) Review of Literature ... Literature review 23 3 Research Methodology 27 4 Data Analysis & Interpretation 30 5 Findings and conclusion 46 D Bibliography 49 E

  13. (PDF) Internet Banking: A Review (2002-2016)

    This study reviewed research articles on internet banking published during. a span of 15 years (2002 to 2016). The review adopted a multidisciplinary. approach, examining literature on internet ...

  14. The Impact of E-Banking Service Quality on Customer Satisfaction

    ing applications for smart phones and E-Banking robots. Many studies have investigated how E-Banking service quality is measured, but few have studied the relationship between the quality of E-Banking services and customer sat-isfaction in Lebanon. This study fills a gap in the literature because it addresses the E-Banking issue in its entirety ...

  15. A Study on Customer Satisfaction Towards E- Banking Services With

    To evaluate the strengths and weaknesses of e-banking services offered by Axis Bank. REVIEW OF LITERATURE PriyankaJha (2018) found that analyzing financial performance of public sector banks and private sector banks in India. ... capital budgeting decisions of a firm has to decide the way in which the capital project will be financed. Prasana ...

  16. PDF A Study on Awareness of E-banking Services

    1.3 Importance of e- banking in the present India 4 1.4 Tools and services of e-banking 4 1.5 Types of E-Banking 6 1.6 Statement of Problem 7 1.7 Significance of the Study 2 1.8 Scope of the Study 8 1.9 Objective of the Study 8 1.10 Limitations 8 2 2.1 REVIEW OF LITERATURE 9 3 3.1 RESEARCH METHODOLOGY 15

  17. PDF A Study on Awareness and Perception Towards E-banking Services of

    REVIEW OF LITERATURE Aravind Sueya .R (2020), Identify awareness, perception, study services, understand consumer problems, and obtain suggestions for improving e-banking services .The majority of respondents are aware of E-Banking services provided by banks, with ATM being the most preferred. Most respondents

  18. (PDF) Intelligent Digital Banking Technology and Architecture: A

    The literature review highligh ts the impact of COVID-19 on digitalization in bank- ing and reveals the opportunity to adopt new emerging technol ogies to solve the prob- lems arising during the ...

  19. PDF CHAPTER 2 LITERATURE REVIEW OF BANKING STUDIES

    TER 2 LITER. 2 LITERATURE RE. IEW OF BANKING STUDIES 2.1 IntroductionBanks are important in mobilizing and allocating savings in an economy and can solve important moral hazard and adverse selection problems by moni. toring and screening borrowers and depositors. Besides, banks are important in directing funds where they are most needed in an ...

  20. Literature Review about E-Banking In India

    E-banking in today's scenario is a very dynamic concept. It is a kind of self service technology (Dixit & Datta,2010). Competition is the pushing force for the introduction of e-banking. (Ziqi Liao and Michael Tow Cheung, 2003) .E-banking is delivery of new and traditional banking products and services straight to customers using electronic ...